rasa4 is committed to protecting the personal information of every player on our platform. This Privacy Policy explains what data we collect, how we use it, who we share it with, and the rights you hold over your own information.
These cards summarize the core principles that underpin our data practices. Read the full policy below for the complete picture.
Every byte of data transmitted between your device and rasa4's servers is protected by industry-standard 256-bit SSL/TLS encryption, ensuring your personal and financial information cannot be intercepted in transit.
You have the right to access, correct, and request deletion of your personal data at any time. rasa4 honors these rights promptly, subject to our legal retention obligations under applicable regulations.
rasa4 does not sell, rent, or trade your personal data to third-party marketers. Any data shared with service partners is governed by strict contractual obligations limiting its use to the services provided to rasa4.
We collect only the personal data that is strictly necessary to operate the platform, verify your identity, process transactions, and meet our legal obligations. We do not collect data beyond what is needed.
rasa4 uses cookies and similar tracking technologies solely to improve site functionality, maintain session security, and analyze aggregate platform usage. We do not deploy third-party advertising cookies.
You can opt out of promotional communications at any time by contacting our support team. Critical service updates regarding account security, transactions, and regulatory changes will still be sent.
Important Notice: This Privacy Policy is a binding component of rasa4's Terms & Conditions. By using the platform, you acknowledge that you have read and understood how we collect, use, and protect your personal information in accordance with this policy.
rasa4 ("we", "us", "our") operates an online betting and casino platform at rasa4.cam, serving English-preference players across Indonesia and internationally. We recognize that privacy is a fundamental right, and we are committed to processing personal data transparently, securely, and in full compliance with applicable data-protection laws.
This Privacy Policy explains what personal information we collect from you when you visit our website, register for an account, place wagers, or interact with our customer support. It also sets out your rights regarding your personal data and how you can exercise those rights.
By accessing rasa4 or creating an account, you consent to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, you must not use the platform.
Scope: This Privacy Policy applies to all personal data processed by rasa4 in connection with the operation of the platform, including data collected through our website, mobile-optimized interface, and any customer communication channels.
rasa4 is the data controller responsible for the personal information you provide to us. As the controller, we determine the purposes for which and the manner in which your personal data is processed.
Our registered contact for data protection and privacy inquiries is:
Data Protection Contact
Email: [email protected]
Subject line: "Data Protection Inquiry" or "Privacy Rights Request"
All requests relating to access, correction, deletion, or portability of personal data should be submitted to the above contact. We will respond to legitimate requests within 30 days of receipt, or as required by applicable law.
rasa4 collects personal data in several categories, each serving a specific purpose related to the operation of the platform and our legal obligations. The data we collect includes:
3.1 Account Registration Data
When you create an account, you provide:
3.2 Identity Verification (KYC) Data
To comply with anti-money laundering (AML) regulations and responsible gaming requirements, we may request:
3.3 Financial Transaction Data
To process deposits and withdrawals, we collect:
3.4 Betting and Gaming Data
To operate the platform and settle wagers, we collect:
3.5 Technical and Usage Data
When you visit rasa4, we automatically collect:
3.6 Communication Data
If you contact our support team or participate in surveys, we collect:
rasa4 uses the personal data we collect for the following purposes, each tied to a specific operational or legal requirement:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Registration data, username, email, password | Contract performance |
| Identity Verification (KYC / AML) | ID documents, proof of address, selfie, DOB | Legal obligation |
| Processing Deposits & Withdrawals | Bank details, e-wallet IDs, crypto addresses, transaction history | Contract performance |
| Settling Bets & Game Outcomes | Betting history, wager data, game session logs | Contract performance |
| Fraud Prevention & Security | IP address, device fingerprint, behavioral analytics | Legitimate interest |
| Responsible Gaming Enforcement | Age verification, deposit limits, self-exclusion records | Legal obligation |
| Customer Support | Email, live chat transcripts, support ticket history | Contract performance |
| Marketing & Promotions | Email address, betting preferences, bonus eligibility | Consent (opt-in) |
| Platform Improvement & Analytics | Session data, page views, click patterns (aggregated) | Legitimate interest |
| Regulatory Reporting & Compliance | KYC data, transaction logs, betting records | Legal obligation |
We do not use your personal data for purposes beyond those disclosed in this policy without obtaining your explicit consent. If the purpose for processing changes materially, we will notify you and, where required, seek renewed consent.
Under applicable data protection laws, rasa4 must have a lawful basis for processing your personal data. We rely on the following legal bases:
Transparency: If you have questions about the legal basis for any specific processing activity, contact our Data Protection team at [email protected] with the subject line "Legal Basis Inquiry".
rasa4 does not sell, rent, or trade your personal data to third parties for marketing purposes. However, we do share personal data with carefully selected third-party service providers and partners under the following circumstances:
6.1 Payment Processors
We share transaction data (bank details, e-wallet IDs, crypto addresses) with licensed payment service providers to process deposits and withdrawals. These providers are contractually bound to use your data solely for transaction processing and to maintain industry-standard security measures.
6.2 Identity Verification Services
KYC and AML checks are conducted with the assistance of third-party identity verification platforms. These services receive copies of your ID documents and proof-of-address documents solely to verify your identity and check against sanctions lists. Data is retained only for the duration required by regulation.
6.3 Game and Odds Providers
Sports betting odds data and live casino game feeds are supplied by licensed third-party providers such as Evolution Gaming, Pragmatic Play, Spribe, and others. These providers receive limited session data (username, bet amounts, game outcomes) necessary to deliver the gaming experience. They do not receive your identity documents or financial details.
6.4 Fraud Prevention and Security Partners
To protect the platform and our players from fraud, collusion, and money laundering, we share IP addresses, device fingerprints, and behavioral analytics with specialized security vendors. These partners operate under strict confidentiality agreements.
6.5 Legal and Regulatory Authorities
rasa4 may disclose personal data to law enforcement agencies, regulatory bodies, tax authorities, or courts when required by law, court order, subpoena, or when we reasonably believe disclosure is necessary to prevent fraud, protect player safety, or enforce our Terms & Conditions.
6.6 Corporate Transactions
In the event of a merger, acquisition, restructuring, or sale of rasa4's business or assets, personal data may be transferred to the acquiring entity as part of the transaction. We will notify affected players via email and publish a notice on the platform before any such transfer occurs.
Third-Party Accountability: All third-party service providers with access to your personal data are required by contract to implement appropriate technical and organizational security measures, process data only as instructed by rasa4, and comply with applicable data protection laws. We conduct due diligence on all partners before engagement.
rasa4 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The retention periods vary by data category:
| Data Category | Retention Period |
|---|---|
| Account Registration Data | Duration of account lifetime + 7 years post-closure (for AML compliance) |
| KYC / Identity Documents | 7 years from account closure (regulatory requirement) |
| Transaction Records | 7 years from transaction date (tax and AML retention obligations) |
| Betting History | 7 years from bet settlement (dispute resolution and regulatory reporting) |
| Marketing Consent Records | Until consent is withdrawn, then deleted within 30 days |
| Support Chat Transcripts | 3 years (customer service quality and training purposes) |
| Session Logs & IP Addresses | 12 months (security and fraud prevention) |
| Cookies & Tracking Data | As specified in cookie consent banner (typically 30 days to 12 months) |
When personal data is no longer required for any lawful purpose and the mandatory retention period has expired, rasa4 will securely delete or anonymize the data. Anonymized data (data that can no longer identify you) may be retained indefinitely for statistical and analytical purposes.
If you request account closure, your account will be deactivated immediately, but data subject to legal retention periods will remain in our secure archives until the expiry of those periods.
You have the following rights regarding your personal data held by rasa4. To exercise any of these rights, contact our Data Protection team at [email protected] with the subject line "Privacy Rights Request" and specify which right(s) you wish to exercise:
We will respond to all legitimate rights requests within 30 calendar days of receipt, or notify you if an extension is required due to the complexity of the request. Some rights are subject to exceptions — for example, we cannot delete data that we are legally required to retain for AML or tax purposes.
To verify your identity when exercising your rights, we may request proof of identity (such as a copy of your ID document or answers to security questions). This is to protect your personal data from unauthorized access.
rasa4 uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze platform usage. A cookie is a small text file stored on your device by your web browser when you visit a website.
9.1 Types of Cookies We Use
9.2 Third-Party Cookies
rasa4 does not deploy third-party advertising cookies or social media tracking pixels. Game providers (such as Evolution Gaming, Pragmatic Play) may set their own cookies when you launch a game session. These cookies are governed by the respective provider's privacy policy.
9.3 Managing Cookies
You can control and delete cookies through your browser settings. However, disabling essential cookies will prevent you from logging in and using the platform. To disable non-essential cookies only, adjust your preferences via the cookie consent banner displayed on your first visit to rasa4.
Browser Settings: Most browsers (Chrome, Firefox, Safari, Edge) allow you to block or delete cookies via the Privacy or Settings menu. Refer to your browser's help documentation for detailed instructions.
rasa4 employs industry-leading technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security framework includes:
Your Responsibility: While rasa4 takes every reasonable precaution to secure your data, you also play a critical role. Choose a strong, unique password, enable 2FA, do not share your login credentials, and log out of your account when using a shared or public device.
rasa4 primarily serves players in Indonesia and the Asia-Pacific region. However, some of our service providers (payment processors, game studios, cloud hosting providers) are located outside Indonesia, including in jurisdictions that may not offer the same level of data protection as your home country.
When we transfer your personal data internationally, we ensure that appropriate safeguards are in place, including:
If you have concerns about international data transfers, contact our Data Protection team for more information on the specific safeguards applicable to your data.
rasa4 is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Our registration process requires users to confirm their date of birth, and we conduct age verification checks as part of our KYC procedures.
If we become aware that a person under 21 has registered an account and provided personal data, we will immediately close the account, void any transactions, and delete all associated personal data from our systems, except where retention is required by law for audit or regulatory purposes.
Parental Notice: If you believe your child has registered on rasa4 without your knowledge, please contact our support team immediately at [email protected] with the subject line "Underage Account Report". We will take swift action to remove the account and data.
rasa4 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email and publish a notice on the platform homepage.
The "Last Updated" date at the top of this policy indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
Your continued use of rasa4 following the effective date of any amended Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you may request account closure and exercise your right to data erasure, subject to legal retention obligations.
If you have any questions, concerns, or requests relating to this Privacy Policy or how rasa4 processes your personal data, please contact our Data Protection team:
Data Protection Contact
Our support team includes Indonesian-speaking agents available 24/7 across WIB (UTC+7), WITA (UTC+8), and WIT (UTC+9) time zones. We aim to respond to all privacy inquiries within 48 hours, and to formal rights requests within 30 days.
For urgent security or data breach concerns, please mark your email "URGENT — Data Security" in the subject line so that it can be escalated to our security team immediately.
You also have the right to lodge a complaint with your local data protection supervisory authority if you believe rasa4 has not adequately addressed your privacy concerns.
Explore our other policy pages to understand the full picture of how rasa4 operates responsibly, transparently, and securely for every player.
rasa4 is intended for adults aged 21 and above only. Please play responsibly.